TERMS OF SERVICE

Overview

This website is owned and operated by TST Industries LLC. Throughout the website, the terms “we,” “us,” and “our” shall refer to TST Industries LLC. Access to and use of this website, including all content, tools, and services made available herein, is provided subject to your acceptance, without modification, of all terms, conditions, policies, and notices stated herein.

By accessing this website and/or completing a transaction with us, you engage in our “Service” and thereby acknowledge and agree to be legally bound by these Terms and Conditions of Service (“Terms of Service” or “Terms”), including any additional terms and policies referenced herein or available via hyperlink. These Terms of Service shall apply to all users of the website without limitation, including but not limited to browsers, vendors, customers, merchants, and content contributors.

You are advised to read these Terms of Service carefully prior to accessing or utilizing any portion of this website. By proceeding to access or use any part of the site, you affirm your acceptance of and agreement to be bound by these Terms. If you do not consent to all the terms and conditions set forth herein, you are not authorized to access the website or use any of its services. Should these Terms be deemed an offer, acceptance is expressly limited to the terms set forth herein.

Any enhancements, modifications, or additional tools or features introduced to the existing website shall also be governed by these Terms of Service. The most current version of the Terms may be reviewed at any time on this page. TST Industries LLC reserves the right, at its sole discretion, to amend, modify, or replace any part of these Terms of Service by posting updates to this website. It is your responsibility to review this page periodically for changes. Continued access to or use of the website following the posting of any such changes shall constitute acceptance of those modifications.

SECTION 1 – ONLINE STORE TERMS

By accepting these Terms of Service, you affirm that you are at least the age of majority as defined by the laws of your state or province of residence. Alternatively, you affirm that you have reached the age of majority and have provided consent for any of your minor dependents to access and use this website.

You shall not use any of our products or services for any unlawful or unauthorized purpose. Furthermore, in your use of the Service, you agree to comply with all applicable laws and regulations within your jurisdiction, including but not limited to those governing intellectual property and copyright.

You are expressly prohibited from transmitting any malicious code, including but not limited to viruses, worms, or any other code designed to disrupt, damage, or interfere with the functionality of any software, hardware, or telecommunications equipment.

Any breach or violation of these Terms shall result in the immediate suspension or termination of your access to the Services, without notice.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to deny service to any individual, for any reason, and at any time, at our sole discretion.

You acknowledge and agree that, except for credit card information, any content you transmit through the website may be transferred over unencrypted networks and may involve: (a) transmission across multiple networks; and (b) modifications necessary to conform to the technical requirements of connecting networks or devices. All credit card data is transmitted using secure, encrypted protocols.

You agree not to reproduce, duplicate, copy, sell, resell, or otherwise exploit any part of the Service, use of the Service, or access to the Service—including any contact information or interface provided through the website—without obtaining prior written authorization from us.

Headings included in this agreement are for reference and convenience only and shall have no effect on the interpretation or enforceability of these Terms.

PAYMENT TERMS

Unless alternative payment arrangements have been expressly agreed upon in writing, all orders require payment before they are processed and shipped. TST Industries LLC. reserves the right, at its sole discretion, to mandate payment via certified check, money order, or company-issued check. Personal checks will not be accepted under any circumstances.

Dealers seeking to establish a credit account must submit a completed application for review. Credit terms may be extended on a net payment basis, subject to individual negotiation. Approval and extension of such terms shall be based on a review of the applicant’s creditworthiness and sales history, as determined solely by TST Industries LLC.

SPECIAL ORDERS

All items designated as special orders must be paid for in full prior to the placement of the order. These items are considered final sale and are strictly non-returnable. No refunds, exchanges, or cancellations will be permitted once the order has been submitted.

PRODUCT LEGALITY FOR PUBLIC ROADWAY USE

Unless expressly indicated otherwise within the individual product description, all items sold under the TST Industries brand are intended solely for off-road or closed-course use and are not certified for use on public roadways. These products do not carry Department of Transportation (DOT) certification, nor any other certifications required for legal road use in the United States or other jurisdictions. Certain products may additionally be noncompliant with environmental or emissions regulations. TST Industries disclaims all liability for citations, damages, or penalties incurred as a result of the use of its products on public or regulated roads.

DISCOUNTS / COUPON CODES

TST Industries offers a 10% discount to active or former members of the United States military. To receive this discount, customers must contact [email protected] prior to shipment of their order and provide either (a) a redacted copy of a valid military or veteran ID, or (b) an email containing the order number, sent from an official military email address.

Please note that promotional discounts, including coupon codes, flash sales, or time-limited offers, cannot be applied retroactively. Discounts apply only to eligible TST Industries and Womet-Tech branded items; products from all other manufacturers listed on the website are excluded.

LIMITATION OF LIABILITY

The purchaser acknowledges and agrees to release both the product manufacturer and TST Industries LLC from any and all liabilities arising from the installation or use of products. Purchaser further acknowledges that modification or alteration of a motorcycle may increase the risk of injury, collision, or render the vehicle non-compliant with applicable traffic regulations.

 INTERNATIONAL PRODUCT FITMENT

All items sold are engineered for compatibility with U.S.-spec sportbike models. While compatibility with international variants is common, it remains the sole responsibility of the purchaser to verify product fitment prior to purchase. TST Industries disclaims any responsibility for regulatory or compliance issues in non-U.S. jurisdictions.

CLAIMS

All risk of loss or damage to the product transfers to the customer at the point of shipment. Any claims for lost, damaged, or missing items must be made by the customer, directly with the carrier. 

CUSTOMER SERVICE RESPONSE TIME

TST Industries’ customer support team endeavors to respond to all email inquiries within forty-eight (48) hours of receipt. Communications submitted during weekends or recognized holidays will receive a response on the next business day.

SECTION 1 – ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

TST Industries does not guarantee that the information presented on this website is accurate, complete, or current. All content is provided for general informational purposes only and should not be relied upon as the sole basis for making decisions without consulting primary sources. Reliance on any content on this website is at the user’s own risk.

Historical information, where present, is provided for reference purposes only and may not reflect current conditions. TST Industries reserves the right to modify the contents of the website at any time but assumes no obligation to update any information. Users are solely responsible for monitoring changes to the site.

SECTION 2 – MODIFICATIONS TO THE SERVICE AND PRICES

Product pricing is subject to change at any time without prior notice. TST Industries reserves the right, at its sole discretion, to modify or discontinue the Service (or any portion thereof) without notice. TST Industries shall not be held liable to any individual or third party for any such modification, price change, suspension, or termination of the Service.

SECTION 3 – PRODUCTS OR SERVICES

Certain products or services may be offered exclusively online through the TST Industries website. These offerings may be available only in limited quantities and are subject to return or exchange in accordance with our Refund Policy. 

While we endeavor to present product colors and images as accurately as possible, we cannot guarantee that the display on your device will reflect the true appearance of the product.

TST Industries reserves the right, but is not obligated, to restrict the sale of any products or services to any individual, geographic location, or jurisdiction on a case-by-case basis. We also reserve the right to limit product quantities offered. Product descriptions and pricing are subject to change at any time without notice. TST Industries further reserves the right to discontinue any product at any time. All offers are void where prohibited.

We do not warrant that the quality of any product, service, or other material obtained will meet customer expectations, nor that any errors in the service will be corrected.

SECTION 4 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

TST Industries reserves the right to refuse any order placed through the website. At our sole discretion, we may limit or cancel quantities purchased per individual, household, or order. These restrictions may apply to orders placed under the same account, payment method, billing address, or shipping address. In the event of a change or cancellation, we will attempt to notify the customer via the email or phone number provided at the time the order was placed.

You agree to provide current, complete, and accurate billing and account information for all transactions conducted through our site. You further agree to promptly update all relevant details, including your email address and credit card information, to ensure successful order fulfillment. TST Industries shall not be held responsible for any delays or losses resulting from inaccurate or incomplete customer information.

SECTION 5 – THIRD-PARTY LINKS

Certain content, products, and services available through the TST Industries website may include materials originating from third parties. Third-party links provided on this website may direct you to websites not affiliated with TST Industries. We do not evaluate or guarantee the accuracy or reliability of third-party content and assume no liability for any materials, websites, products, or services provided by third parties.

TST Industries disclaims all responsibility for any harm or damages related to purchases or use of goods, services, content, or transactions conducted through third-party websites. Users are advised to carefully review the terms, policies, and practices of such third parties before engaging in any transaction. All claims, complaints, or inquiries regarding third-party products must be directed to the respective third party.

SECTION 6 – USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

By submitting any comments, suggestions, proposals, plans, creative ideas, or other materials—whether requested by TST Industries or submitted voluntarily, and whether online, via email, postal mail, or otherwise—you grant TST Industries an unrestricted, royalty-free, perpetual, and irrevocable license to edit, copy, publish, distribute, translate, and otherwise use such submissions in any medium.

TST Industries shall have no obligation to (1) maintain any submission in confidence, (2) provide compensation for any submission, or (3) respond to any submission.

We may, but are not obligated to, monitor, edit, or remove content that we determine, at our sole discretion, to be unlawful, offensive, defamatory, libelous, obscene, threatening, infringing upon intellectual property rights, or otherwise objectionable or in violation of these Terms of Service.

By submitting content, you represent and warrant that:

(a) Your submission does not infringe upon the rights of any third party, including but not limited to copyright, trademark, privacy, or proprietary rights;
(b) The submission does not contain unlawful, defamatory, abusive, or obscene material, or malware that could affect the operation of the Service or any related site;
(c) You are not impersonating another person or providing false contact information.

You assume full responsibility for the accuracy and content of your submission. TST Industries accepts no responsibility and assumes no liability for any content submitted by you or any third party.

SECTION 8 – ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, there may be typographical errors, inaccuracies, or omissions on our website or within the Service, including but not limited to product descriptions, pricing, promotions, offers, shipping charges, transit times, and product availability. TST Industries reserves the right to correct any such errors and to update or cancel orders if any related information is found to be inaccurate, at any time and without prior notice, including after an order has been submitted.

TST Industries is not obligated to update, amend, or clarify information within the Service or on any related website, unless required by law. Any stated update or refresh date shall not imply that all content has been modified.

SECTION 9 – PROHIBITED USES

In addition to other prohibitions outlined in these Terms of Service, you are expressly prohibited from using this site or its content:

(a) for any unlawful purpose;
(b) to solicit others to engage in unlawful acts;
(c) to violate any international, federal, provincial, or state regulations, laws, rules, or local ordinances;
(d) to infringe upon our intellectual property or that of others;
(e) to harass, abuse, defame, slander, intimidate, insult, or discriminate based on race, gender, sexual orientation, religion, ethnicity, age, national origin, or disability;
(f) to submit false or misleading information;
(g) to upload or transmit viruses or any form of malicious code;
(h) to collect or track personal information of others;
(i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
(j) for any obscene or immoral purpose;
(k) to interfere with or circumvent the security features of the Service or any related site.

Violation of any prohibited use may result in immediate termination of your access to the Service.

SECTION 10 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

TST Industries does not guarantee, represent, or warrant that your use of the Service will be uninterrupted, timely, secure, or error-free.
We do not warrant that the results obtained from the use of the Service will be accurate or reliable.
You agree that from time to time we may remove the Service for indefinite periods of time or cancel the Service at any time, without notice to you.

You expressly agree that your use of, or inability to use, the Service is at your sole risk. The Service and all products and services delivered to you through the Service are (except as expressly stated by us) provided ‘as is’ and ‘as available’ for your use, without any representation, warranties, or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

In no case shall TST Industries, its directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any part of the Service or any products procured using the Service, or for any other claim related in any way to your use of the Service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage incurred as a result of the use of the Service or any content (or product) posted, transmitted, or otherwise made available via the Service, even if advised of their possibility.
Because some states or jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.

SECTION 11 – INDEMNIFICATION

You agree to indemnify, defend, and hold harmless TST Industries and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees, from any claim or demand, including reasonable attorneys’ fees, made by any third party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third party.

SECTION 12 – SEVERABILITY

If any provision of these Terms of Service is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any remaining provisions.

SECTION 13 – TERMINATION

The obligations and liabilities incurred by the parties prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service remain effective unless and until terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer wish to use our Services or by ceasing use of our website.

If, in our sole judgment, you fail to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice, and you will remain liable for all amounts due up to and including the date of termination. We may also deny you access to our Services (or any part thereof) accordingly.

SECTION 14 – ENTIRE AGREEMENT

The failure of TST Industries to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service, along with any policies or operating rules posted by TST Industries on this site or with respect to the Service, constitute the entire agreement and understanding between you and TST Industries and govern your use of the Service. They supersede any prior or contemporaneous agreements, communications, and proposals, whether oral or written, between you and TST Industries (including, but not limited to, any prior versions of the Terms of Service).

Any ambiguities in the interpretation of these Terms of Service shall not be construed against the drafting party.

SECTION 15 – GOVERNING LAW

These Terms of Service and any separate agreements through which we provide you Services shall be governed by and construed in accordance with the laws of the United States.

SECTION 16 – CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page.

TST Industries reserves the right, at its sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service following the posting of any changes to these Terms of Service constitutes acceptance of those changes.

RETURNS AND EXCHANGES POLICY

RETURNS:

No item will be accepted for return without prior approval. All approved returns must be accompanied with a return authorization (RMA) number and must be in new and unused condition.

To obtain an RMA number, please email our Support Team. All RMA numbers must be clearly displayed on the outside of the box. Pre-paid return shipping labels are not provided.

All returns are subject to restocking fees. No return will be accepted on special orders, closeout or discontinued items, or purchases older than 30 days. Refunds are issued in the form of payment received. Shipping costs are non-refundable. All refused shipments are subject to a restocking fee and all applicable freight charges. Please allow 1-3 business days for the processing of the return once the product(s) are received. Refunds may take 2-10 business days to reflect back to the original payment method, depending on your financial establishment.

PLEASE NOTE:  

No returns will be accepted for custom orders or special order parts. These items include suspension components, custom brake lines, speciality windscreens, and shocks. Exhausts are eligible for return if returned in new, uninstalled, undamaged condition with original packaging and material from manufacturer. 

CONTACT INFO:

Please email [email protected] to submit return or exchange requests.

OR you can contact us at 386-868-2011

TST INDUSTRIES SHIPPING POLICY

Delivery dates provided for both international and domestic orders are estimates and not guaranteed. Shipping charges are non-refundable. TST is not responsible for delayed or lost packages. Once items have left our facility, please contact the shipping carrier for order issues.

Attention: International customers are responsible for all local taxes, duties, tariffs, and import fees which will be billed separately by an import agent. Research local taxes and fees before processing orders that will be shipped outside of the U.S.

Orders placed through the website have a processing time of 1-3 business days. Processing time may be extended due to office closures, inclement weather, or necessary customer communication.

We only offer shipping via USPS and UPS .

UPS does not ship to P.O. boxes or military addresses. If UPS is selected in either instance, the shipping service will be changed to USPS or cancelled if no service is available.

Orders over $350.00 may require signature. Direct signature may be required for all shipments over $500.00 value. If there is no one over 18 to sign for delivery, contact the carrier with your tracking number and arrange for alternate delivery.

We do not ship to temporary locations such as hotels. Any order shipping to a hotel will be cancelled and refunded in full. We do not ship to forwarding companies. Any order shipping to a forwarding company will be cancelled and refunded in full. A list of our dealers is available on our website if shipping to your location is not an option on www.tstindustries.com

FREE SHIPPING

Orders with a subtotal of $250 (before taxes) will receive free shipping via USPS Ground Advantage.

Free shipping only applies to deliveries within the continental U.S. (excludes Hawaii, Alaska, Puerto Rico, Guam).

Items of excessive size or weight, including exhausts, carbon fiber, or bodywork, are not eligible for free shipping.

SPECIAL ITEM AND DROP SHIP ORDERS

Special order items and dropship items, such as exhausts and suspension kits, are shipped directly from the manufacturer. These items are exempt from the TST 1-2 day processing time and fall under the policies of their specific manufacturer. Excessive lead times may be stated in the individual product pages.

TST WARRANTY POLICY

WARRANTY:

All TST Industries LLC products carry a limited two year warranty against defects in workmanship and/or materials.

WHAT IS COVERED: 

The warranty term begins at the time of purchase. TST Industries limited two year warranty only covers manufacturer defects. 

What Voids the Warranty:

1. Abuse, misuse, improper installation and modifications.

2. Custom applications.

3. No proof of purchase at the time of warranty. Claimants must provide proof of purchase (original receipt or invoice).

4. Finishes such as plating or painted surfaces with discoloration or rust due to inclement weather conditions, exposure to salt, exposure to chemicals, or lack of maintenance by the customer are not covered.

5. Items purchased through an unauthorized seller of TST Industries products.

WARRANTY PROCESS:

To begin the warranty process, please email [email protected] or click the Contact Us tab on our website and fill out the form under General Inquiries. Once the part has been returned to TST Industries and a manufacturer defect has been detected, the warranty service will be provided in accordance with the terms and conditions of the TST INDUSTRIES warranty.

TST Industries designs and verifies fitment of aftermarket parts for stock (unmodified) motorcycles ONLY. Any motorcycle that has been modified and experiences installation, fitment, and/or product functionality issues related to modifications outside of the TST Industries component(s) will not qualify for warranty support. 

EXTENT OF WARRANTY: 

Any defective TST Industries product properly returned to TST Industries will be repaired or replaced by TST Industries. TST Industries is not responsible for any other expense incurred by the customer under the terms of this limited warranty, nor is TST Industries responsible for any damages either consequential, incidental, special, contingent or otherwise; or expenses or injury arising directly or indirectly from the use of the TST Industries product. Any product returned to TST Industries must be sent at the customers expense along with the proof of purchase. TST Industries reserves the right to determine whether the terms of the warranty, set out above, have been properly followed. In the event that the terms are not followed, this warranty is void. TST Industries is the sole determiner of abuse, misuse, installation errors and modifications - should any of these be found, this warranty is void. The duration of any and all implied warranties are limited to the duration of the express warranty. All incidental or consequential damages are herby excluded. .

If items were purchased through an authorized dealer of TST Industries products, please contact your dealer or distributor regarding warranties.  

ISSUES WITH PRODUCT:

If you have a fitment, wiring, or installation issues, or you are missing a part, please contact [email protected] or call 386-868-2011.

***To view previously offered warranties, please click here.***